Here are clean, basic FAQs you can use:
1. How long does it take to process my order?
Orders are processed within 2–4 business days. You’ll receive tracking details once shipped.
2. Do you ship internationally?
Yes, we ship worldwide. Shipping charges and timelines are calculated at checkout.
3. Will I have to pay customs duties?
International orders may incur customs duties or import taxes based on your country’s regulations. These charges are the customer’s responsibility.
4. How can I track my order?
Once your order is shipped, you will receive an email with tracking details.
5. Can I change my shipping address after placing an order?
Please contact us immediately. If the order has not yet been dispatched, we’ll do our best to update it.
6. What if my order arrives damaged?
Please email us within 5 days with photos of the product and packaging. We’ll resolve it quickly.
7. Do you offer express shipping?
Currently, we offer standard shipping. For urgent requests, please contact us before placing your order.
8. Are your products ready to ship?
Some pieces are ready, while others are made-to-order. Processing time will always be mentioned.